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Shopify Integration with Business Central

Connect Shopify to Microsoft Dynamics 365 Business Central and automate your order-to-cash process with real-time stock accuracy and financial visibility.

Why Integrating Shopify with Business Central Matters

Shopify is designed for speed and customer experience. Business Central is designed for financial control and operational governance.


Without structured integration:

  • Orders are rekeyed manually

  • Stock levels fall out of sync

  • Refunds require manual reconciliation

  • Payment provider payouts don’t align with bank entries

  • Finance teams lose visibility over real-time performance


As order volumes grow, manual processes become a risk to both accuracy and scalability.


A properly architected integration ensures Shopify and Business Central operate as a single, connected system.

What a Shopify–Business Central Integration Enables

A structured integration can support:

  • Automatic sales order creation in Business Central

  • Real-time or scheduled inventory synchronisation

  • Customer record matching and updates

  • Automated credit memo creation for refunds

  • Payment and payout reconciliation

  • VAT and multi-currency handling

  • Shipping status updates back to Shopify


The goal is to remove manual touchpoints while maintaining financial control.

Data Synchronisation Overview

Shopify → Business Central

  • Orders

  • Customers

  • Refunds

  • Payments

  • Shipping updates


Business Central → Shopify

  • Products & variants

  • Pricing

  • Inventory availability

  • Order fulfilment status


Sync can be configured as:

  • Real-time (event-driven)

  • Scheduled intervals

  • Hybrid models depending on volume and operational requirements

Key Considerations

Every Shopify integration requires clarity around:


Multi-Store & Multi-Currency

Supporting multiple storefronts and currencies within a single Business Central environment.


Product & Variant Mapping

Aligning SKUs, variants and pricing logic accurately between systems.


Refund & Credit Memo Handling

Ensuring financial postings reflect Shopify refund activity correctly.


Payment Reconciliation

Mapping Shopify payouts to Business Central bank reconciliation processes.


Performance & Order Volume

Ensuring the architecture can scale as transaction volume increases.


These considerations define whether the integration supports growth — or introduces operational friction.

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People Also Ask

Can inventory sync in real time?
Yes, depending on integration architecture and operational requirements.


Can this support multiple Shopify stores?
Yes — multi-store and multi-warehouse environments can be structured appropriately.


How are refunds handled?
Refunds can generate credit memos and financial adjustments in Business Central.


Is this suitable for high-volume eCommerce?
Yes — scalable architecture options are available using Azure-based middleware if required.


Will this eliminate manual reconciliation?
In most environments, yes — when payout and payment flows are structured correctly.

Planning a Shopify Integration?

Whether you're launching Shopify alongside Business Central or improving an existing integration, our team can design an architecture aligned with your operational model.


Book a consultation to review requirements and integration options.



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