Business Central eCommerce Integrations
Architected integrations between Microsoft Dynamics 365 Business Central and leading online commerce platforms.
Connecting Your Online Store to Business Central
eCommerce platforms are designed for speed — rapid checkout, flexible catalogues and customer experience optimisation. Business Central is designed for control — financial accuracy, inventory management and operational governance.
Without integration, these systems operate in isolation. Orders are rekeyed manually, stock levels become unreliable and finance teams spend unnecessary time reconciling payouts.
A properly architected eCommerce integration ensures your storefront and Business Central operate as a single, connected system — preserving data integrity while enabling scale.
Why eCommerce Integration Requires More Than a Connector
eCommerce integrations introduce operational complexity that goes beyond simple data synchronisation.
When not designed correctly, businesses commonly experience:
Inaccurate stock levels across channels
Duplicate or mismatched customer records
Manual reconciliation of payment provider payouts
Refunds that do not align with credit memos
VAT and multi-currency discrepancies
Performance issues during high order volumes
Business Central should remain the financial and inventory master. The integration architecture must reflect that.
Key Architectural Considerations
Every eCommerce integration requires structured decision-making around:
Product & Variant Mapping
How product variants, SKUs and pricing structures map between platforms and Business Central.
Multi-Store & Multi-Channel Environments
Managing stock allocation, warehouse logic and currency differences across multiple storefronts.
Customer Ownership & Matching
Defining how guest checkouts, account creation and duplicate prevention are handled.
Order & Refund Handling
Ensuring refunds generate accurate credit memos and financial postings within Business Central.
Payment & Payout Reconciliation
Aligning Shopify, WooCommerce or Magento payouts with Business Central bank reconciliation processes.
Real-Time vs Scheduled Synchronisation
Determining when event-driven updates are required and when batch processing is more appropriate.
These decisions determine whether an integration simply “connects” — or actually supports scalable operations.
Integration Approaches
Depending on complexity and scale, Business Central eCommerce integrations may use:
Direct API integrations
Native connectors
Middleware using Azure Logic Apps or Service Bus
Event-driven workflows via Power Automate
Custom AL extensions for advanced requirements
The architecture depends on order volume, custom pricing models, fulfilment workflows and reporting requirements.
Supported eCommerce Platforms
Shopify
A SaaS commerce platform with strong API capabilities and rapid deployment models. Common in high-growth B2C and hybrid B2B environments.
WooCommerce
A flexible WordPress-based commerce platform often requiring more tailored integration logic.
Magento
Enterprise-grade commerce platform supporting multi-store and B2B complexity, requiring structured integration architecture.
People Also Ask
Is real-time stock synchronisation necessary?
Not always. The correct model depends on order volume and operational tolerance for stock variance.
Which system should be the master for product data?
In most architectures, Business Central acts as the financial and inventory master.
Can Business Central handle high-volume eCommerce environments?
Yes — when the integration architecture is designed to support performance and scalability.
How are refunds handled between platforms?
Refund workflows must align with Business Central credit memo and financial posting processes.
Do you support multi-warehouse fulfilment models?
Yes — warehouse logic and fulfilment rules are considered during integration design.
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